Effective Date: 03/23/2026
This Privacy Policy describes how Northstar Operations LLC (“Company,” “we,” “us,” or “our”) collects, uses, processes, and protects information when you access or use our software platform, website, and related services (collectively, the “Services”). By using the Services, you agree to the terms outlined in this Privacy Policy.
We collect personal information that you voluntarily provide to us when you register for an account, use our Services, or communicate with us. This information may include your name, email address, phone number, billing details, business information, and any other data you choose to provide. In addition, we automatically collect certain information about your device and usage of the Services, including IP address, browser type, device identifiers, pages visited, and interaction data. If you use our platform to manage your own customers or contacts, we may process personal data on your behalf, including contact information, communication records, and transactional data.
We use the information we collect to operate, maintain, and improve our Services, to process transactions, to communicate with you regarding your account or updates, to provide customer support, and to develop new features and functionality. We also use data to automate communications, workflows, and business processes on behalf of our users. This may include sending emails, text messages, and other notifications based on user-configured triggers and actions.
Our Services may include communication features powered by third-party providers, including Twilio for SMS and messaging services. By using these features, you acknowledge and agree that you are solely responsible for obtaining any necessary consent from your contacts prior to sending communications, including compliance with applicable laws such as the Telephone Consumer Protection Act (TCPA). We do not assume responsibility for how users collect, manage, or use contact data within the platform.
We do not sell personal information. We may share information with trusted third-party service providers who assist in operating our Services, including payment processors, hosting providers, analytics services, and communication infrastructure providers. We may also disclose information if required to do so by law, regulation, legal process, or governmental request, or in connection with a merger, acquisition, or sale of assets.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. When data is no longer required, we take reasonable steps to securely delete or anonymize it.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your data, as well as the right to opt out of certain communications. You may exercise these rights by contacting us at the information provided below. We will respond to requests in accordance with applicable laws.
Our Services use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve functionality. You may adjust your browser settings to refuse cookies, although this may affect certain features of the Services.
Our platform may integrate with or link to third-party services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their policies independently.
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.
If you use our platform to store or process data related to your own customers, you acknowledge that you are the data controller of that information, and we act solely as a data processor on your behalf. You are responsible for ensuring that your collection and use of personal data complies with applicable laws and regulations.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after such changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Northstar Operations LLC
16025 S Brookfield St
[email protected]
(913) 231-0193
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.